Return Policy

No Refund Policy, We have a very easy exchange policy. If you are not satisfied or happy with your purchase, you must inform us within 2 Days from the date of receiving the package. We will validate your exchange request, only after we authorized it, the product should be returned to us within 7 business days along with copy of invoice, original packing and in the original condition as sent to customer.

Terms & Conditions :

• If the product is sent back to us without our consent, Exchange/Replace will not be accepted.
• No returns/refund/exchange will be accepted for customized/stitched products & accessories.
• Exchange of the product will be accepted only once.
• In case of defects, we may ask for a picture of the damaged product. After reviewing the picture, we may send you another piece of the same design.
• Store Credit Refund will be processed only if we cannot replace the defective item with another piece.
• We can't provide return facility for outside of india.
• Shipping cost is non-refundable.
• For an Exchange: Return shipping is to be borne by the customer and is to be shipped only via India post, no other courier service. Exchange shipping is to be borne by the queenchoiceindia.com
• If You Wants To Cancel Your Prepaid Order Then You Must Have Inform us before we dispatch your order. If you cancel the order before we ship then we will deduct 2.5% commission charge of payment gateway from your amount. Once Order is Dispatched from our side, then We can't do cancel the order.
• For alterations, you can send the product back to us for which the shipping charges will be borne by the customer only.

We hope that customer who buy product with beads and sequences understand that it has tendency to come off. Even with good handling and shipping this cannot be avoided. Even if we replace such items there are high chances that you will receive similar product again.

All the Legal cases will be treated in only Surat jurisdiction court.

To be eligible for a Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at queenchoiceindia@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at queenchoiceindia@gmail.com